Our News and Whitepapers


Workstream Digital Financing at DIBPL

Workstream Automation Pakistan in alliance with SBCG have successfully signed a triparty contract with Dubai Islamic Bank Pakistan Limited - DIBPL (wholly-owned subsidiary of Dubai Islamic Bank UAE) to launch a Digital Financing Origination System (DFOS) for Consumer...

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WRA at Image Nation Abu Dhabi

Workstream is very pleased to sign up Image Nation Abu Dhabi  (INAD) as a client for Workstream RapidAutomator. Image Nation Abu Dhabi is an award-winning film and entertainment company of UAE. It creates films, TV series, documentaries and entertainment for...

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Salesforce Automation for Alfalah GHP (Squirrel SMS)

Workstream Automation is excited to announce Squirrel Sales Management going live at Alfalah GHP in June 2019. Workstreams mobile version for Sales Force Automation branded as is Squirrel is designed to optimize sales productivity, improve efficiency and increase...

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Squirrel SMS goes live at JS Investments

Squirrel Sales Force Management Application is now live at JS Investments. This Squirrel SMS is a mobile application for Wealth advisors to log their daily activities including calls and meetings against their potential and existing clients. The Squirrel Application...

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Abbas Iqbal joins Workstream as new CEO

Abbas Iqbal having 22 years of experience working with Banks and Multinational Organizations has joined Workstream Automation (Pvt) limited as its CEO. Abbas is a talented management consultant with vast knowledge and experience of working in domestic and...

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Squirrel SMS now available on Apple AppStore

Squirrel SMS Users, We are excited to announce release of our first version of iOS app in the Apple app store. Use this mobile version of Squirrel to optimize sales productivity, improve efficiency and increase sales. This mobile interface is a power-tool for...

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Workstream Business Suite

Workstream Automation Limited WHITE PAPER – Author: Urooj Shaikh Date: November 2012 Version: 0.1 ©Copyright 2012 Workstream Automation Limited. www.workstreamautomation.com Table of Contents 1. INTRODUCTION 3 1.1. The IT Revolution and the Business Process – the last...

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Khurram is a quality focused and result oriented IT professional, credited with multiple successful projects, bringing end to end software product development. With a degree in Software Engineering, Khurram started his journey with Workstream as a developer in 2011 and now leads the Projects and Systems team. His team leads the way for the Core Framework Development and New Research.

Khurram has more than 9 years of experience working with cross functional teams at Workstream. He has worked on multiple projects with clients both in the local and international markets including the Middle East and Africa. He is involved at every level of process automation from requirements gathering, system integrations, handling project deployment / UAT / users training / after deployment issues handling and enhancements.

With expertise in software architecture & development, Khurram has proven to become a key figure in the technical landscape of Workstream.

Abdullah brings more than 15 years of banking experience working in the UAE and Pakistan. With a keen understanding of Islamic Banking, he has held roles in Governance, Operational Risk, Compliance, Credit Operations & Retail Operations. His career spans across various international banks including Standard Chartered Bank, Noor Bank and Samba Bank.

Abdullah holds an MBA degree from Chifley Business School, Australia and is very well suited to his role at Workstream. He joined Workstream in 2019 and quickly became an integral member of the management team in Pakistan. He is actively engaged in all areas of the business including designing and implementing business strategies, setting up smart goals for performance and growth, establishing best practiced policies that can help promote the company culture and vision, overseeing daily operations related to HR, Sales, Finance and General Administration. Being a nimble team, Abdullah also helps manage relationships with Customers, Partners and Vendors at Workstream.

Abdul Hayee holds the title of Team Lead Technical Support and System Administrator at Workstream Pakistan. He brings 6 years of professional experience in Cloud Server infrastructure and is the main person to take Workstream applications to the Cloud. He is responsible for the daily management, upkeep and configuration of cloud and physical servers of the company. This includes installing and upgrading and managing servers, networks, IT security systems and other critical components of IT infrastructure. He also heads the technical support department and plays a key role in managing client’s issues and their resolution. Abdul Hayee holds a degree in Computer Science and is also a certified ACCP Software engineer.

Abbas has over 25 years of professional experience in the areas of sales, service management, customer experience, products and financial management. He is a talented management consultant and has worked with a diverse range of organizations in Pakistan and across South East Asia, Middle East and North Africa.  His assignments have ranged from sales optimization, upsell/cross sell, relationship management, product optimization, process re-engineering to developing a complete sales transformation program for his clients.

Before joining Workstream, Abbas has worked with a number of leading banks and multinational companies in senior positions including Barclays, Citibank, Standard Chartered, Lakson Group, Mashreq Bank, Grindlays and DHL Worldwide Express.

Abbas is also a passionate sales coach and mentor focused on the development of top performing teams. For the past 9 years he has successfully executed various training and consulting projects in 10 different countries engaged with 50+ banks and multinational organisations and trained over 50,000 people.

Hassan holds a diverse portfolio of Team Lead HR, Admin and Finance for Workstream Automation Pakistan. He brings 11 years of professional experience which includes developing organizational policies, implementing rules / procedures / directives applicable under various statutes relating to recruitment, training, evaluation, grievance handling and finance. Hassan is also instrumental in helping Workstream acquire the ISO 9001-2015 certification and maintaining and tracking ISO compliance and document archiving.

Prior to joining Workstream, Hassan Khan worked as a satellite communication engineer for a local news channel, where his responsibilities included maintaining and supervising connectivity between various regional Satellite Earth Stations and ground units.

Hassan Khan holds an MBA in Human Resources and a BSc in Computer Engineering.

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Samra is an experienced Business Transformation Consultant in the information technology and services industry. Skilled in business process improvements, progress monitoring and client delivery she has over 20 years of project management experience managing full life cycle projects. She started her career with American Express, joined ITT Sheraton before joining American President Lines – Europe where she worked for the next 10 years to lead various projects ranging from management reporting to operational efficiency enhancements.

Since early 2009 Samra has been involved in business process re-engineering and automation assignments for clients in Egypt and the Middle East assessing processes, analysing inefficiencies and recommending solutions.

Samra holds an MBA from the Institute of Business Administration (Pakistan) and a MSc in Business Finance from Brunel University (UK). She is also a qualified PRINCE2 project manager, CQI -IRCA Lead Auditor for ISO 9001-2015 and a trainer for Workstream BusinessAnalyst.

Jack spent over 40 years managing information technology in various organizations and led the development of numerous web-based products for the financial services industry. Prior to joining WAL as a director, Jack served as Chief Technology Officer and member of the management team of Fxall where he was a key architect in the firm’s success.

Jack was the founder and first chairman of the FIX Global FX Committee and is a past chairman of the FX Committee’s Education and Marketing Subcommittee. He has spoken and written widely on Foreign Exchange Technology, STP and business process automation

Jack has also served as Vice President of Product Development and Chief Technology Officer at CrossMar, Inc (a subsidiary of Citigroup). He was responsible for managing CrossMar’s global product development and delivery teams, as well as building software and product alliances around the globe.

Jack holds a Master’s degree from Columbia University School of Business and a Master’s degree in Biocomputing and visual processing from the University of Washington. He received his BA in Mathematics from Columbia University.

Kishwer has served on the Workstream Board since 2012. She brings to this role her experience of 25-years with Citibank in 5 different countries, including her experience as a Senior Credit Officer. After Citibank, Kishwer served as CEO of Onbourse , a high-tech online brokerage firm, a partner in a private equity firm in the UK, and as director of Investor Relations of a Pakistani Bank. She then became a senior banking consultant and is still active in that role.

In Pakistan, Kishwer also has the experience of reviewing credit portfolios and credit admin processes of several midsize banks, for BankT&D, with a view to offering strategies to improve efficiency and risk management at these banks. Kishwer has an MBA and a PhD in Finance. She has also attended the Advanced Management Program at Harvard Business School.

Urooj is a passionate technology professional and the founder of Workstream.  With an engineering degree from Imperial College, London, Urooj is a hands-on IT professional, extremely adept at devising business driven IT solutions.

Urooj has over 25 years of experience working in Europe and the Middle East in the areas of enterprise solutions architecture, cloud computing and digital transformation.  His experiences include technology consulting with Accenture in London, building a 5 million song database at Shazam, managed the break-up of Nokia’s technology platform.  He has worked on consulting assignments at JP Morgan Chase, Morgan Stanley, Deutsche Bank, RBS, Santander and Bank of America / Merrill Lynch.

With an inclusive mentoring management style Urooj has developed high performance teams by ‘walking the talk.’  A keen technology enthusiast, Urooj now lives in Dubai and is currently working towards building the next generation fintech platform for process optimization.