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Leadership Team

Urooj Shaikh, CEO and Director

Urooj has wide-ranging experience within consumer banking and capital markets in the area of technology consulting and process optimization. He has worked on consulting assignments at JP Morgan Chase, Morgan Stanley, Deutsche Bank, RBS, Santander and Bank of America / Merrill Lynch, as a senior technology consultant in London.

Urooj specialises in conducting system and functional evaluation of technology systems and the IT organization as a whole, using structured methodologies such as the IT Capability Maturity Model (which evaluates the IT organization along seven different dimensions), the Application Portfolio Optimization methodology (for evaluating the functional and strategic fit of all technology systems) and the Architecture Assessment Model (which evaluates technology architecture within an organization).

Urooj has a Master’s degree from Imperial College, London, and lives and works in the UK, where he has been a keen IT specialist for the past 24 years.

Kishwer Aziz, Non-Executive Director

Kishwer brings to Workstream 20 years of corporate banking experience in four different countries with Citibank, including the UK (London) and USA (New York). This included running Credit Administration in Pakistan, Qatar and Morocco over a cumulative period of eight years. In this last role at Citigroup she served as Senior Credit Officer and Senior Industry Analyst for the Global Investment Industry focusing on Fund Managers, Broker Dealers, Hedge Funds, Structured and Synthetic Products. Prior to that she led Citibank’s Financial Institution’s New Product Development team and was responsible for generating and implementing new business initiatives.

Kishwer has been until recently working as Director Investor Relations at Silkbank (Pakistan). At the time of acquisition of this bank by an international private equity group, she led the team reviewing the Credit Portfolio and Process. After the acquisition, Kishwer was tasked with revamping the Credit Administration structure, processes and also hiring a new team.

In 1999 Kishwer graduated from the Advanced Management Program from Harvard
Business School. She holds a PhD in Finance, and an MBA degree.

Jack Lemonik, Non-Executive Director

Jack brings to Workstream Automation 35 years of information technology management, consulting and entrepreneurial experience. At the executive level, he has been responsible for external client focused systems as well as internal corporate systems: for wholesale and retail banking, capital markets, electronic trading and straight through processing. Over the past several years he has served as CTO and board member of several web firms in the financial services space.

Until 2006, Jack served as Chief Technical Officer, Head of Product Development and member of the management team of FXall. He was a key architect of FXall’s successful growth from start-up to leading Internet Foreign Exchange system. Prior to that, Jack was Chief Technical Officer and Head of Product Development at Citigroup’s e-Citi Internet Banking Group. Before joining Citigroup, he held a variety of positions as an entrepreneur and executive in the information technology industry.

As founder and first chairman of the FIX Global FX Committee, Jack has spoken before the Federal Reserve Bank, served on SWIFT advisory committees and has written and spoken extensively on foreign exchange technology, STP, web commerce and business process automation.

Jack holds a B.A. from Columbia College, a Masters degree in Business from Columbia University and an M.S. in Biocomputing from the University of Washington.

Samra Shaikh, Director

Samra Shaikh has over 19 years of project management and business analysis experience managing full life cycle projects. She started her career with American Express as a Business Planning and Financial Analyst where achievements included coordinating the efforts of regional offices across the country to produce standardized management reports for the organization.

Samra joined ITT Sheraton for a year before joining American President Lines – Europe. She worked at APL for the next 9 years and led various projects ranging from management reporting to operational efficiency enhancements. Since early 2009 Samra has been practicing as a Business Process Consultant. She has been involved in Business Process Re-engineering assignments for clients in Egypt and the Middle East assessing processes, analyzing inefficiencies and recommending solutions.

Samra holds an MBA from the Institute of Business Administration (Pakistan) and a MSc. in Business Finance from Brunel University (UK). She is also a qualified PRINCE2 project manager and a trainer for Workstream BusinessAnalyst (WBA) at Workstream Automation.

Abbas Iqbal, CEO Workstream Pakistan

Abbas is a talented management consultant with vast knowledge and experience of domestic and International markets. Vast and in-depth experience spanning 22 years with Banks and Multinational Organizations in Emerging Markets at various senior positions including as a management trainer. He is presently Founder and CEO at Strategic Business Consulting Group – SBCG Pakistan. SBCG specialized areas of expertise are sales and service management, customer experience, management consultancy in emerging markets, product and financial management. SBCG has successfully executed various consulting projects and training assignments with different organizations in Pakistan and across South East Asia, Middle East and North Africa. SBCG is also partner firm of Workstream Automation for the product of Squirrel Sales Automation.

Previously he has worked with Barclays Bank UAE as Head of Sales. He has also worked for Standard Chartered Bank as Head of Service Quality. Earlier he has been Head of Marketing and Sales at Lakson Group of Companies for Cyber Internet Services. He also worked for Mashreq Bank UAE, Grindlays Bank Pakistan and DHL Worldwide Express.
As a management consultant, he worked in Lebanon, Morocco, Egypt, GCC, UAE, India, Nigeria and Pakistan for sales optimization, cross sell, relationship management, product optimization, process re-engineering and sales transformation program.

His specialized areas of expertise are sales and service management, customer experience, management consultancy in emerging markets, product and financial management. Abbas has successfully executed various consulting projects and training assignments with different organizations in Pakistan and across South East Asia, Middle East and North Africa.